Head Of International E-Commerce

Manchester, Salary:Negotiable

About Social Chain

The Social Chain AG is reshaping the world of brands and commerce. Our strategy and our actions are "Digital first – direct to customer": from branding to marketing to direct sales of our products in the categories Food, Home & Living, Beauty, and Fitness.

Our communities, with over 86 million followers worldwide, inspire our customers and amplify our brand messages. We benefit from our own Digital Marketing Services. Over 250 digital experts create and execute all disciplines of sophisticated Social Media Marketing.

Our headquarters are in Berlin, with additional locations in Munich, London, Manchester, New York, San Diego and Los Angeles. The Social Chain AG shares are traded on XETRA and several German stock exchanges.

Job Description

We are seeking an experienced ecommerce professional who is looking for the next step up in their career. The Head of International Ecommerce will be responsible for a portfolio of brands spanning the categories of Home & Living, Sports & Lifestyle. They will be responsible for the overall performance, growth & strategy of these brands, reporting directly to C Level. The ideal candidate will have a broad background in Trading, Marketing & people management. 

Key responsibilities:

•The ecommerce strategy, P&L & growth of our online D2C businesses

•Training, developing & leading a team comprised of both Trading & Marketing Managers and Executives

•Overall accountability for key metrics including traffic, AOV, CVR, & ultimately, revenue & EBITDA. 

•Monitoring channel performance, reporting & providing recommendations to the relevant stakeholders

•Working with the marketing team to identify new customer channels as well as optimise existing channels 

•Delivery of a social commerce strategy across the portfolio; identifying new platforms & executing new strategies 

•The end-to-end customer experience, optimising the user journey in order to enhance performance

•Working in collaboration with the creative design teams to strengthen brand image & awareness

•Overseeing the Trading planners, including new product launches, campaign & key promotional dates

•Liaising with central functions; operations, buying, logistics, CS & data to strengthen the overall proposition 

Candidate Requirements

Desired skills & experience:

•+4 years ecommerce experience 

•Commercially astute & financially literate 

•Confident with data & analytics 

•Highly organised with ability to prioritise workload effectively

•Proactive & positive approach to problem solving

•Management experience with strong communication & leadership skills 

•Experience is Shopify is a plus