Temporary Corporate Account Manager

Cheltenham - £18000 to £20000

About Commercial

Commercial Group was established in 1991 and has since grown to become the largest independently owned Business Services Group in the UK. Today, comprising of 7 divisions; Managed IT, Office Supplies, Interiors, Managed Print Services, Smart Technologies, Technology Supplies and Print, the £70m turnover Company is renowned for delivering superior quality product, service and consultancy to business nationwide.

We are currently embarking on exciting and ambitious growth plans to grow to a turnover of £100m so we need talented people to support this growth. We understand that superior performance starts and ends with our people; people with passion who like to make a difference and most importantly love what they do. If you would like to be a part of this exciting journey then we would love to hear from you!

Job Description

We currently have a vacancy based from our Head Office in Cheltenham, Gloucestershire for an Account Manager within our Interiors Division. The role is based within a busy department looking after a mixture of large corporate and smaller clients who procure their office refurbishment and associated office furniture through Commercial Interiors. No account has the same needs or requirements, therefore we tailor make all of packages to suit each individual account.The main purpose of the role is to work closely alongside our team of Interiors Consultants to make sure that we are delivering the highest standard of customer service to all of our clients.

This is a temporary maternity cover role expected to last up to nine months.

We want you to…

  • Liaise with Customers regarding product information
  • Liaise with the Purchasing and Installation scheduling Department to monitor product delivery time scales
  • Source alternative and bespoke furniture products, securing best price possible
  • Ensure end users are kept fully up to date on product development
  • Maintain accurate client furniture product lists
  • Process orders and manage returns
  • Liaise with distribution centres to organise delivery methods
  • Ensure best practice is shared with both Client and Interior Consultants
  • Ensure client accounts remain profitable at all time and identify spend leakage
  • Maintain accurate account records when updating end user details
  • Liaise with suppliers to secure delivery information and arrange same day deliveries where necessary
  • Obtain special pricing on bulk furniture orders
  • Monitor Supplier performance and feedback to purchasing team


Candidate Requirements

You have got…

  • Previous administration and customer service experience, ideally within a sales environment
  • The ability to work both as part of team and individually
  • Excellent communication skills, both written and verbal
  • Excellent organisational and time management skills
  • Enthusiasm and self motivation with a ‘can-do’ attitude
  • A flexible approach with the ability to prioritise a busy workload
  • Proficiancy in Microsoft Office and experience of internal computer systems

Additional Info

Why Commercial..?

  • Competitive salary
  • We all get a generous holiday allowance of 25 days plus bank holidays which increases with length of service
  • A variety of training & Development programmes tailored to you
  • Earn extra money if we hire your friends or family with our employee referral programme
  • Looking for a little extra? You could get a day off for doing charity work and you might even get a treat on your birthday and work anniversary!
  • A range of team and social events
  • Cycle to work scheme, pension contributions, Employee support programme, Flexi time scheme and more